FAQs

Frequently Asked Questions

DRESS CODE

Our dress code is smart and elegant. We kindly ask guests not to wear sports, beach and gym-wear including tracksuits, flip flops/sliders or workout trainers. Smart and fashion trainers may be permitted. Caps and hats may be worn on the terrace. Right of admission reserved.

AGE POLICY

Under 18’s are allowed in until 5pm daily when accompanied by a responsible adult.
We run a strict Challenge 25 policy, so if you are lucky enough to look under 25, you will be asked to provide proof of age to show you are over 18. We accept passports and UK driving licenses only. Photocopies will not be accepted.

ALLERGENS

Please take a look at our allergens page in the ‘Menu’ section of the website.
. If you have a food allergy, intolerance or sensitivity, please speak to the manager before ordering. A list of allergens is available in the ‘menus’ section of our website.

DOGS

At this time we are not allowing dogs within our venue, but guide dogs are always welcomed at Wagtail

BOOKINGS

As we are a busy venue, please note the length of time for your booking. This will be the maximum time slot, and for any questions please get in touch with our venue team. Larger bar bookings may be based on standing capacities. Please speak with a member of our events team for further details.

TERRACES

Our 9th floor East and West Terraces are adjacent to the Restaurant and indoor bar, with wheelchair access and views of the River Thames.

The 10th floor Rooftop Terrace has 360° views of London and a separate bar. Our 10th floor does not have wheelchair access at this time.

Please note, both the 9th and 10th floor terraces have heated seating and blankets are available for chilly evenings.

MENUS

Our menus are seasonal and may change throughout the year. This may affect availability.

DISABLED ACCESS

Our bar, restaurant and terraces on the 9th floor have disabled access, but please note our 10th floors does not have a lift available.

WEATHER

The terrace is not covered to allow for unobstructed views. Where possible we will try to move the booking inside, this is not guaranteed and depends on available space. Our team will be in touch regarding extreme weather conditions